/* Asistente virtual de síntomas. */

.chat-pagina {
    padding-top: 2.4rem;
}

.chat-layout {
    display: grid;
    grid-template-columns: .95fr 1.05fr;
    gap: clamp(1.6rem, 4vw, 3rem);
    align-items: start;
}

.chat-intro h1 {
    margin: .6rem 0 .8rem;
    font-size: clamp(2rem, 4vw, 2.9rem);
}

.chat-pasos {
    list-style: none;
    padding: 0;
    margin: 1.4rem 0;
    display: grid;
    gap: .6rem;
}

.chat-pasos li {
    font-size: .92rem;
    color: var(--tinta-suave);
}

.chat-pasos strong {
    color: var(--azul);
}

.chat-caja {
    display: flex;
    flex-direction: column;
    height: min(640px, 78vh);
    background: #fff;
    border: 1px solid var(--linea);
    border-radius: 22px;
    overflow: hidden;
    box-shadow: 0 30px 60px -40px rgba(10, 31, 56, .55);
}

.chat-caja__cabecera {
    display: flex;
    align-items: center;
    gap: .7rem;
    padding: .9rem 1rem;
    border-bottom: 1px solid var(--linea);
    background: var(--azul);
    color: #fff;
}

.chat-caja__avatar {
    width: 40px;
    height: 40px;
    flex: 0 0 auto;
    border-radius: 50%;
    display: grid;
    place-items: center;
    background: rgba(255, 255, 255, .12);
    border: 2px solid var(--dorado);
    font-family: Georgia, serif;
    font-size: .8rem;
    font-weight: 700;
}

.chat-caja__logo {
    width: 40px;
    height: 40px;
    flex: 0 0 auto;
    border-radius: 50%;
    object-fit: contain;
    background: #f7f4ec;
    border: 2px solid var(--dorado);
    padding: 3px;
}

.chat-caja__cabecera strong {
    display: block;
    font-size: .95rem;
}

.chat-caja__cabecera span:not(.chat-caja__avatar) {
    font-size: .74rem;
    color: #cfe0f2;
}

.chat-mensajes {
    flex: 1;
    overflow-y: auto;
    padding: 1rem;
    display: flex;
    flex-direction: column;
    gap: .55rem;
    background: #f5f8fc;
}

.chat-burbuja {
    max-width: 86%;
    padding: .65rem .9rem;
    border-radius: 16px;
    font-size: .9rem;
    line-height: 1.45;
    white-space: pre-wrap;
    word-break: break-word;
}

.chat-burbuja--assistant {
    align-self: flex-start;
    background: #fff;
    border: 1px solid var(--linea);
    border-bottom-left-radius: 4px;
    color: var(--tinta);
}

.chat-burbuja--user {
    align-self: flex-end;
    background: var(--azul);
    color: #fff;
    border-bottom-right-radius: 4px;
}

.chat-sugerencias {
    display: flex;
    flex-wrap: wrap;
    gap: .4rem;
    padding: .7rem 1rem;
    border-top: 1px solid var(--linea);
    background: #fff;
}

.chat-sugerencias button {
    border: 1px solid var(--linea);
    background: #fff;
    border-radius: 999px;
    padding: .38rem .7rem;
    font-size: .78rem;
    color: var(--azul);
    cursor: pointer;
}

.chat-sugerencias button:hover {
    background: var(--verde-claro);
}

.chat-form {
    display: flex;
    gap: .5rem;
    padding: .8rem 1rem;
    border-top: 1px solid var(--linea);
    background: #fff;
}

.chat-form input {
    flex: 1;
    min-width: 0;
    border: 1px solid var(--linea);
    border-radius: 10px;
    padding: .65rem .8rem;
    font: inherit;
    font-size: .9rem;
}

.chat-form input:focus {
    outline: 2px solid rgba(20, 90, 160, .25);
    border-color: var(--azul);
}

.chat-cta {
    padding: .9rem 1rem 1rem;
    border-top: 1px solid var(--linea);
    background: #f0f7ff;
    text-align: center;
}

.chat-cta p {
    margin: .5rem 0 0;
    font-size: .76rem;
    color: var(--tinta-suave);
}

.chat-cta--urgente {
    background: #fdecec;
}

.boton--peligro {
    background: #b42318;
    color: #fff;
}

.chat-escribiendo {
    display: inline-flex;
    gap: .25rem;
    align-items: center;
}

.chat-escribiendo span {
    width: 6px;
    height: 6px;
    border-radius: 50%;
    background: #9fb2c6;
    animation: chat-punto 1s infinite ease-in-out;
}

.chat-escribiendo span:nth-child(2) {
    animation-delay: .15s;
}

.chat-escribiendo span:nth-child(3) {
    animation-delay: .3s;
}

@keyframes chat-punto {
    0%, 80%, 100% { opacity: .3; transform: translateY(0); }
    40% { opacity: 1; transform: translateY(-3px); }
}

.chat-agenda-dialogo {
    width: min(1020px, 96vw);
    height: 92vh;
    max-height: 92vh;
    padding: 0;
    border: 0;
    border-radius: 18px;
    overflow: hidden;
    background: #fff;
}

.chat-agenda-dialogo[open] {
    display: flex;
    flex-direction: column;
}

.chat-agenda-dialogo__barra {
    display: flex;
    justify-content: space-between;
    align-items: center;
    gap: 1rem;
    padding: .55rem .9rem;
    border-bottom: 1px solid var(--linea);
    background: #fff;
}

.chat-agenda-dialogo iframe {
    flex: 1;
    width: 100%;
    border: 0;
    background: #fff;
}

@media (max-width: 900px) {
    .chat-layout {
        grid-template-columns: 1fr;
    }

    .chat-caja {
        height: 70vh;
    }
}